Privacy Policy

Effective Date: April 20, 2026

Welcome to Feather & Steel. Your privacy matters to us, and we believe trust should feel as strong as a well-pulled espresso shot.

This Privacy Policy explains how Feather & Steel Coffee Co., LLC (“Feather & Steel,” “we,” “our,” or “us”) collects, uses, and protects information submitted through our website.

Information We Collect

We only collect information that you voluntarily provide through forms on our website, including:

Contact Us Form

When you reach out to us, we may collect:

  • Name

  • E-mail address

  • Phone number (if provided)

  • Message details

Private Event Request Form

When requesting private event information, we may collect:

  • Name

  • E-mail address

  • Phone number

  • Requested event date

  • Event details you choose to share

How We Use Your Information

We use submitted information only to:

  • Respond to your inquiries

  • Communicate regarding private event availability and planning

  • Provide customer support

  • Improve our website and service experience

Information Sharing

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

We may share information only when required by law or when necessary to protect our legal rights.

Data Security

We take reasonable steps to protect the information you submit through our website. However, no online transmission or storage system can be guaranteed 100% secure.

How Long We Keep Information

We keep submitted information only as long as reasonably necessary to respond to inquiries, manage event requests, maintain records, or meet legal obligations.

Third-Party Services

Our website may use standard website tools such as hosting providers, spam protection, or analytics services that help us operate the site. These providers may process limited technical data as part of normal website operations.

Your Choices

You may contact us at any time to:

  • Request access to information you submitted

  • Request corrections

  • Request deletion of your information, when legally permitted

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy may be sent through our Get in Touch page or by contacting:

Feather & Steel Coffee Co., LLC